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Examining the Concerns of the "Anxious Insured": Lessons for Health Reform

A Spectrum Health Value Study^TM Report
Authors: Marsha Simon, Ph.D. and Melanie J. Morris
Date: May, 2009

Overview:
Washington policymakers are focused on writing a workable and comprehensive health reform bill this year. However, if Congress expects to pass a bill with the American public's support, it is important to understand what the American people value about the current health care system and what they want from a health care system overhaul.

The Spectrum Health Value Study is the first comprehensive study to identify what health consumers value. This report focuses on the "anxious insured," a term coined by Jonathan Oberlander, in writing about healthcare reform.

The results of the Spectrum Health Value Study provide valuable insights for moving forward on healthcare reform, specifically addressing what health consumers expect and want to be protected.